Your First Visit

You will find the Children's Check-in area to the right of the main doors. There our team will meet your family, check your child into our system, and then one of our team members will lead your child to their age appropriate room.

Upon checking in for the first time, we will ask for the following personal information. (NOTE: We value your privacy and will not share this information with anyone.):

  • Parent/guardian name(s)
  • Child's name
  • Child's birthdate
  • Home address
  • Phone number
  • Any special instructions for your children (allergies, special needs, etc.)

You and your child will be given matching name tags that are exclusive to your family and your visit. Your child will need to wear the name tag portion while you hold on to the matching tag.

During Service: In the event that we need to contact you during the service, a staff member or volunteer will find you and direct you to your child’s room.

After Service: After the service is complete, you will return to your child’s room and show your tag in order for your child to be released back to you.

Plan A Visit